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Frequently Asked Questions
 

 
 
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are chains included with pendants?

Chains are not included with pendants. However, various chains are available for purchase here.
 

Is Santa Fe Trail's larimar real?

Yes. All of our larimar is 100% genuine, sourced directly from the Dominican Republic. To learn more about the larimar stone visit our informational gemstones page.
 

How can I spot fake larimar?

There are several ways to tell if a larimar stone is a fake:

  • Make sure the larimar is sourced from the Dominican Republic; a stone from anywhere outside DR is not genuine larimar.
  • Check the stone's opacity; if it is not opaque or hazy it is most likely a fake.
  • Look at the stone's coloring. There should be variations in its coloration: hints of white, yellow, brown, and other earth tones resulting from the intermingling of various compounds. A stone that is too monochromatic is likely fake.
  • Pay attention to the white streak, it's a hallmark of the stone and one of the easiest ways to distinguish real larimar from fake.
     

do you have more jewelry in-store?

Yes. We have a wide range pieces featuring many different stones in our brick and mortar store. If you're curious about other items we have in stock that are not shown online please stop by or give us a call. You'll find our address and contact information on our about page.
 

do you make the jewelry in-store?

Some pieces like wire wraps and simple earrings are made in-store; however, the majority of pieces we sell are designed by us and made by various artists. We sell several original artists' pieces as well.
 

how are your pieces priced?

Pricing depends on the rarity, grade, and size of the stone(s), as well as the complexity of the setting and cut. Larimar, for example, is priced based on the size of the stone as well as the grade, which is determined by the stone's matrix and coloring (darker stones are of a higher grade).

What is your return policy?

We offer a 100% satisfaction guarantee. If you are not completely happy with your purchase we will refund your shipping in full and cover the cost of your exchange. If your selected exchange costs less than your original purchase, the difference will be refunded. Please feel free to contact us with any questions or concerns!
 

Do you offer rings in sizes other than the ones shown?

Rings are offered only in the sizes shown on their product pages. Since each ring is one-of-a-kind we are not able to offer them in varying sizes.
 

do you resize rings?

We do not offer ring resizing with online orders. We do, however, offer ring resizing for in-store purchases. Because each ring is one-of-a-kind and our resizing is done on-site, we offer alteration of up to half a size which takes one to two weeks to complete.
 

where is your brick and mortar store located?

Santa Fe Trail is based out of Georgetown, Colorado. For our address, hours of operation, and contact information visit our about page.
 

Does Santa Fe Trail participate in jewelry expos or conventions?

Yes. We're always participating in different expos, conventions, and community markets. To stay up-to-date on our upcoming events sign up for our monthly newsletter or follow us on instagram or facebook.


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